Support hours
Monday-Friday 08:00-17:30
Saturday 08:30-13:00
SAST (UTC+2)
Email contacts
| Reason | |
|---|---|
| General support | support@randhaven.co.za |
| General information | info@randhaven.co.za |
| Existing repayment difficulties | collections@randhaven.co.za |
Support hours
| Day | Support hours, SAST (UTC+2) |
|---|---|
| Monday to Friday | 08:00–17:30 |
| Saturday | 08:30–13:00 |
| Sunday | Closed |
Opening hours are shown in Johannesburg time. The application partner confirms its own processing and payout times. Email links open your mail application; send the message there to contact the team.
Office details
Registered address
Sandton Gate, 27 Minerva Avenue,
Glenadrienne, Sandton, 2196, Gauteng, South Africa.
Operational office
Main Avenue Office Park, 269 Main
Avenue, Ferndale, Randburg, Johannesburg, South Africa.
Please confirm arrangements with the team before visiting.
What to include in an enquiry
Tell the team what you need help with. Do not email an ID number, bank statement, PIN or password. If a secure verification step is needed, confirm the correct channel first. There is no application form on this site.
Need to make a complaint?