Requirements for returning customers.

See what changes when you return, why affordability is checked again and how the RandHaven Circle benefit works.

A new request requires an updated credit and affordability assessment. Circle could apply after a RandHaven loan fully settled within the previous 24 months. There is no borrowing target or membership status to maintain.

What stays the sameWhat may need updating
Clear disclosure of every costIncome, expenses and existing credit commitments
Access to repayment help and complaintsContact and bank details through a secure channel
A choice to decline an offerEligibility, affordable amount and available term
Your rights under the agreementApplicable calendar-year rate and benefit conditions

The Circle fee saving

The programme reduces an eligible initiation fee by up to R30 including VAT. It is free, has no tiers and does not depend on taking a larger loan. One fully settled RandHaven loan within the previous 24 months is the participation condition.

See Circle eligibility and savings

A higher limit is not automatic

The Payday Plus example covers R3 000-R5 000 over 21 or 30 days for returning customers. This is a product boundary, not a personal limit. A smaller amount may be more suitable, and approval is never assured.

View Payday Plus costs

An existing loan comes first

The range permits only one active RandHaven loan. A new loan must not be used to clear an existing RandHaven balance or unlock a benefit. If a payment is difficult, contact support about the current agreement.

Find repayment support