Pause before you pay or share
A logo or registration number in a message is not proof of identity. Fraudsters can copy them. Independently type the known website address and verify the company’s legal name and NCR entry before sharing documents or making a payment.
Keep these details private
- Do not send a banking PIN, password, OTP or card security code in email, WhatsApp or a phone conversation.
- Do not upload an ID, selfie or bank statement to an unfamiliar link. RandHaven does not collect application documents.
- Be suspicious of a fee requested to “release”, “insure” or “unlock” promised loan funds.
- Do not approve an unfamiliar bank prompt simply because a caller tells you to. Read the amount and mandate details.
Verify the provider, not just a number
Use the official NCR register to compare the legal name, registration number and status. The number supplied for RandHaven, NCRCP16480, identifies another company. It is not presented as a RandHaven licence. Applications from this website are handled by an independent partner.
If something has already gone wrong
Contact your bank immediately using the number in your banking app or on your card if banking access or funds may be at risk. Preserve the message, payment details and screenshots. Follow your bank’s fraud process and seek appropriate police or regulator assistance. Do not send additional money to recover the first payment.
Check a message with the team
Use the contact details displayed on the contact page, not those contained only in an unexpected message. Do not send sensitive attachments when asking whether a message is authentic.
View the contact details